DOI: 10.1080/19368623.2024.2379263

Paper Summary:

Title: Effects of human-robot interaction type on customer tolerance of humanoid robot service failure

Author(s): Ma, Ke (author);Duan, Xiaojie (author);Fu, Xiaoye (author);Liu, Wengang (author);Zheng, Mingfu (author)

Year: 2025

DOI: 10.1080/19368623.2024.2379263

URL: https://doi.org/10.1080/19368623.2024.2379263

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2024-08-06, ∼759👍, 0💬